Agreement, Fees & Contact

Therapeutic Counsellor

Reg. Member MBACP (Accred.)

Member of ACTO

Contact Me

 

Email: contact@talkingitover.co.uk

 

Mobile: 07486 455 683

 

Skype: talkingitover

 

Social Media

 

You can find my professional page and feeds on Facebook and Twitter. Due to the confidential nature of therapeutic counselling and to protect the counselling relationship, I do not follow or befriend current or past clients on social networks. If you follow me on Facebook or Twitter I will not reply to comments or tweets.

 

Availability

 

Day

Start

Finish

Monday

16:00

21:00

Tuesday

Closed

 

Wednesday

16:00

21:00

hursday

08:00

16:00

Friday

12:00

17:00

Saturday

Closed

 

Sunday

18:00

21:00

 

 

 

 

 

 

 

 

 

 

 

 

Assessment and agreement

 

Prior to online counselling can take place, I will send you my assessment and agreement form for individuals or couples. This agreement ensures that we work together safely and ethically.

 

You can download the form for individual counselling here.

The form for online couples counselling can be requested via email.

 

This form includes some information about my service, the opportunity for you to give me some details about you and what you require, and what type of online counselling you are interested in. If you have any questions, these can be discussed via email. If you would like to have a full initial session to decide if I am the right therapist for you (for individuals), this can also be done at a lower cost than a normal session.

 

Online counselling fees for individuals

 

Initial Consultation (no obligation to continue - you can decide if I am the right counsellor for you)

£25 for a 50 min. session.

 

Instant Messaging

£35 per 50 minute session.

 

Video Counselling

£40 per 50 minute session.

 

Voice Counselling

£40 per 50 minute session.

 

Online counselling fees for couples

 

£40 intial consultation - 1 hour

£50 per 1 hour session thereafter

 

Payment

 

All online counselling must be paid for in advance via PayPal or direct bank transfer. If you wish to pay for a session via paypal, you can do so below. Alternatively, I can take payment directly to my bank account and I will send my bank details once we have agreed to work together. If you have not made payment at least two hours before a session, the session will be cancelled.

 

 

 

 

 

 

 

If the amount you need to pay is not available in the drop down menu above, please click on the PayPal Pay Now button below to pay a different fee amount (if you are on an old rate or an agreed non-standard discount rate).

 

 

 

 

 

 

 

What happens if I have to cancel the appointment?

 

If you have made payment for a session but are unable to meet at the appointed time due to unexpected or other personal commitments, please let me know as soon as possible. I will do my best to find an alternative slot in the same week to accommodate you, although this might not always be possible. I reserve the right to charge for unattended or cancelled sessions wih less than 24 hour notice.

 

What happens if I have computer/connection problems which prevent me from keeping the appointment?

 

Where either party experiences a technological breakdown which prevents us meeting online or exchanging emails, we would discuss how to re-arrange the scheduled appointment. If this is not possible, you will receive a refund for the appointment.

 

Duration and reviews

 

I would always aim to offer counselling for a duration that suits my client. I believe it is important to regularly review the work together and we will incorporate this into the work as it progresses. It can be difficult to know how many sessions are needed or wanted, but this is something we can discuss during our first meeting and in our reviews. We may agree a set number of sessions, usually up to six, followed by a review. Alternatively, a more open ended arrangement with regular reviews might be more suitable.

 

Holidays and breaks

 

If I am due to be away on holiday, I will give as much notice as possible, usually at least 4 weeks. You will not be charged if I am unable to attend our session due to holiday or illness.

 

Contact between scheduled appointments

 

I am generally unable to communicate with clients outside of scheduled appointments, other than to re-schedule appointment times, or to communicate briefly about technical issues. I will also not befriend current or previous clients on social media, and I will not respond to comments if you follow my professional Facebook page, or my twitter feed. This is to respect the boundaries of the therapeutic relationship.

 

About the way I work

 

I will provide, to the best of my ability, online counselling opportunities that endeavor to create a supportive, non-judgmental environment in which you will be given time and space to understand and gain insight into your situation. This process can foster growth and lead to positive change in your life. I will not be in a position to offer advice. There may be occasions where I ask questions about what you have written to me. This may be to seek a clearer view of your difficulty or to clarify a misunderstanding in our communication. You are free to ignore my questions and responses, or alternatively spend time between email exchanges reflecting on them.

 

There may also be occasions where I may misunderstand something which you have tried to convey to me. I might therefore ask if you could clarify this for me. I hope you will feel comfortable in being able to do the same if you have misunderstood anything which I have said or that you feel I have implied.

 

Online counselling using the written word is different to face-to-face work, as misunderstandings may occur due to a lack of facial expressions and tone of voice. We should agree to think the best of each other and then try to express how we are feeling.

 

 

 

Counselling Sessions Purchase

BACP membership No: 750482

BACP register No: 156181

ACTO memberhip No: 273

©Talking It Over Counselling - Cecilie Sasu - 2016 - 2018